Terms

§ 01

Who we are

KleeLab is run by REGISTERED COMPANY NAME (RC RC NUMBER), REGISTERED ADDRESS. In these terms, “we” and “us” means REGISTERED COMPANY NAME, and “you” means the person or organisation using our site or working with us.

§ 02

Using the service

Client accounts are created by us when a project starts. Please keep your password to yourself. Approvals given through your account count as decisions from you, so if you think someone else has access, tell us straight away and we will lock the account and help you secure it.

Each project also has its own written scope and quote. Where that agreement and these terms disagree, the project agreement wins.

§ 03

Payment

Prices, payment stages and due dates are set out in your project quote. PAYMENT TERMS: e.g. deposit before work starts, invoices due within 14 days — set these

Card payments are processed by Paystack. If a payment is late, we may pause work until it is settled, after telling you first.

§ 04

What you own

Anything you give us, such as text, images and data, stays yours. We only use it to deliver your project.

Once a project is paid for in full, the code, designs and accounts we built for it are handed over to you. We may reuse general know-how and open-source tools, but never your content or data.

You confirm that you have the right to use anything you send us, and that it does not infringe anyone else’s rights.

§ 05

What we will not build or host

We may decline or stop work, or take down a site we host, if it:

• breaks the law, or helps others break it;
• impersonates a person or organisation;
• distributes malware or runs a phishing page;
• infringes someone else’s copyright or trade marks;
• harasses or targets a person or group.

§ 06

Care plans

Hosting and maintenance are billed monthly in advance and renew until cancelled. You can cancel with a month of notice, and we help move everything to you or your new provider.

If we change a price, we tell you at least 30 days before it takes effect, so you can cancel first if you prefer.

§ 07

The site chat

The assistant on our site gives general answers about how we work. It can make mistakes, and nothing it says is a quote, a promise or professional advice. Prices, dates and scope are only agreed in writing by our team.

§ 08

Availability and liability

We work to keep the service running, but we cannot promise it will never be unavailable. We are not liable for indirect losses, such as lost profit or lost business.

Unless your project agreement says otherwise, our total liability for a project is limited to the amount you paid us for it. CONFIRM THIS CAP WITH YOUR LAWYER

Nothing here limits liability for death, personal injury, fraud, or anything else the law does not allow us to limit.

§ 09

Changes to these terms

If we change these terms, we update the date at the top of this page and email clients at least 30 days before the change takes effect. Changes never apply to work already agreed in a signed project agreement.

§ 10

Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of STATE, e.g. Lagos State have jurisdiction, unless your project agreement says otherwise.

Questions about these terms: hello@kleelab.com — confirm this inbox is live.